Security tips
- Ensure confidentiality of personal information and login/ password details.
- Lock mobile with password when not in use
- Register for SMS alerts to keep track of your banking transactions.
- If you have to share your mobile with anyone else or send it for repair/maintenance, clear the browsing history first.
- Do not save confidential information such as your debit/credit card numbers, CVV numbers or PINs on your mobile phone
- Install an effective mobile anti-malware/anti-virus software on your smartphone and keep it updated
- Do not enable auto-fill or save user IDs or passwords for mobile banking online
- Never leave your mobile phone unattended
- Do not use "jailbroken" or "rooted" devices for online banking.
- Only download apps from official app stores such as Apple App Store, Google Play Store etc.
- Never disclose personal information or online banking credentials via e-mail or text message as these can be used for identity theft
- Log out from online mobile banking or application as soon as you have completed your transactions.
- In case you lose your mobile phone, please call DCB Customer Care 022 6899 7777 or 040 6815 7777 to deactivate the Mobile Banking app user ID.