Follow these simple steps to generate your PIN with DCB Phone Banking

• Call DCB Bank 24-Hour Customer Care Toll Free at 1800 209 5363 from your registered mobile number.
• You will be greeted by our Customer Care Associate (CCA).


• Inform the CCA that you wish to generate your ATM PIN.


• On positive verbal verification, the CCA will conference your call to the Interactive Voice Response (IVR).


• You will be asked to enter your Debit Card expiry date and CVV number (3 digit number on the back of your card next to the signature panel).


• On positive authentication, you will be asked to enter a four digit ATM PIN of your choice. System will prompt you to re-enter the same four digit PIN for confirmation


• On positive confirmation, the system will inform you that a new ATM PIN has been created for your card.