Guide
to refill your talktime using SMS
A one-time registration needs to be done at any
of the DCB ATMs to avail of the SMS refill facility.
You don’t need to register for this facility
if you intend to refill your mobile prepaid card
directly through an ATM. This facility is available
to DCB ATM / Debit cardholders only.
The transaction flow for refilling talktime through
SMS is as under:
- Insert your DCB Card in the ATM and enter
the Pin no.
- Select ‘Mobile Recharge / Bill Pay’
from the main menu.
- Select ‘Mobile Recharge’ from
the next menu.
- The next menu will have the option for registration.
Select the option ‘I want to Register’.
- Enter your correct prepaid mobile number in
the next screen and select submit. This number
would be stored permanently for all refill transactions
through SMS.
- The next screen will confirm that your
registration has been completed.
- After successful completion of the registration
process, you will receive a SMS advising you
of your 4-digit access code from the mobile
operator.
- After receiving the access code, you can refill
your prepaid mobile card from anywhere by sending
a simple SMS to the mobile operator.
An example of the SMS format is RC DCB 500 XXXX
Where RC stands for Refill, DCB is the code
for Development Credit Bank, 500 is refilling
amount and XXXX is the access code provided
by the mobile operator.
SMS should be sent to Hutch/Orange at 140, Airtel
at 585 and Idea at 147 and BPL at 575.
- DCB will debit your primary account for the
refill amount.
- After transaction is successful, the mobile
operator would send a confirmation SMS to your
mobile phone indicating that the refill was
successful. You will also see the balance talktime
available in this message.
Please note that the access code for mobile refill
is different from the Pin for operating your card
for normal ATM transactions. If you wish to cancel
the registration for any reason, please inform
your nearest DCB Branch. Your access code will
be deactivated.
In case of any complaint, you must send full
particulars of the nature of the complaint to
DCB Branch together with the ATM receipt, if applicable.
The transaction details in electronic form provided
by the mobile operator from their system will
be conclusive and binding on customers.
Visit your branch for further details or queries
on the ATM Mobile Top Up facility.
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