Presenting Email Statement of Accounts (ESOA)

An eco friendly way of receiving your statement of accounts. Now there will be no requirement of the physical statement and you can discontinue the same. You will save paper and environment by doing so.

  • Reliability - You don’t have to worry about your bank statement getting lost in transit.
  • Convenient and Fast – You can access your bank statement online at your convenience. No hassles of filing your paper statements.
  • Secure – No one can access your bank statement except you as your ESOA is password protected.
Frequently Asked Questions

An ESOA is an electronic version of your statement. You can view and print your statement directly from your computer. It avoids the uncertainty of delivery as well as the time lapse involved in using traditional mail.

No. This service is FREE of charge.

  • Place your request at any DCB Bank branch.
  • Call DCB 24 hour Customer Care at 1800 209 5363 (toll free) or 32811322
  • Email us at customercare@dcbbank.com
  • Place your request at any DCB Bank branch.
  • Call DCB 24 hour Customer Care at 1800 209 5363 (toll free) or 32811322
  • ESOA will be sent to you on a monthly basis or as per the frequency mentioned by you.

    ESOA delivered through email is compiled in a PDF format. To view a PDF document, all you need to do is install Adobe Acrobat Reader (a free application) on your computer.

    ESOA cannot be saved as a text file and thus cannot be imported to Microsoft Word or any other text program. ESOA can only be saved as PDF files.

    Yes, your ESOA is a password protected file. The password logic will be provided to you.

    Please call DCB 24 Hour Customer Care at 1800 209 5363 (toll free) or 32811322 if you do not receive your ESOA or in case of any discrepancies in the same.