of Bank's Commitment to Customers
The Banking Codes and Standards Board of India
(BCSBI) has been established as an autonomous
and independent body that would ensure that banks
in India adhere to the Code which sets minimum
standards for fair and transparent treatment of
individual customers and Micro and Small Enterprises
availing of banking services.
DCB is a member of BCSBI and has voluntarily adopted
the following Codes:
Bank’s Commitment to Customers
Code of Bank’s
Commitment to Micro and Small Enterprises
DCB is in the process of reviewing its processes
and practices to comply with the requirements
of the MSE Code.